Privacy Policy

Transparency about how we use your information

PRIVACY NOTICE

Seetru Limited (“we” or “us”) respects your privacy and is committed to protecting your personal data. This notice explains how we collect, use, and protect your data, as well as your rights under applicable laws. 

Who We Are 

The Seetru Organisation includes: 

  • Seetru Limited 
  • Leser UK Limited 
  • Seetru Engineering Services (a division of Seetru Limited) 

Our registered address is Albion Dockside Works, Bristol, BS1 6UT, UK. You can contact us by phone at 0117 927 9204. 

What This Policy Covers 

This privacy policy outlines the following: 

  • The types of data we process
  • Why we process your data
  • The legal basis for processing
  • How long we keep your data
  • Your rights regarding your data

 We also explain how we handle Seetru’s company data and request that third parties respect our rights by not using our information without permission. 

 

Our Data Protection Principles 

We follow these principles, as set out in the General Data Protection Regulation (GDPR): 

  1. We process your data lawfully, fairly, and transparently. 
  2. We only collect data for specific and legitimate purposes. 
  3. We limit data collection to what is necessary. 
  4. We keep data accurate and up to date. 
  5. We retain data only for as long as necessary. 
  6. We ensure your data is secure. 

 

What Data We Collect 

We may collect and process the following types of personal data: 

  • Name, job title, and business contact details (e.g., email, phone number, address) 
  • IP addresses and website login details 
  • Occasionally, home contact details (for individual business relationships) 

 

How We Collect Data 

We collect data when you: 

  • Provide it to us during sales, enquiries, contracts, or support 
  • Interact with us via networking, social media, or marketing campaigns 
  • Register on our website or respond to our communications 
  • Engage with us as a supplier or potential supplier 

Your personal data is stored securely in our IT systems or physical files. 

Security of Personal Data 

Your personal data is stored securely in our IT systems or physical files. As part of our commitment to security, we hold the Cyber Essentials Plus accreditation, which reflects our adherence to rigorous cybersecurity standards. Find out more about our Cyber Essentials Plus accreditation. 
We implement robust measures to protect against accidental loss, unauthorised access, or misuse. Employees handling personal data are trained on GDPR requirements and company policies. 

Why We Process Your Data 

We process your data for the following purposes and rely on these legal bases: 

Purpose Legal Basis
To fulfil contracts Performance of the contract
To ensure health and safety Legal obligation
Sales and post-sales marketing Legitimate interests
Business-to-business marketing Legitimate interests
Business-to-individual marketing Consent
Business planning and development Legitimate interests
Fraud prevention Legitimate interests
Ensuring IT security Legitimate interests
Other uses Consent

Sharing Your Data 

We may share your data: 

  • To implement or operate contracts 
  • For marketing activities 
  • To ensure cyber security 
  • To comply with legal obligations 
  • For data backup purposes

When sharing data with third parties, we ensure appropriate safeguards are in place, including data processing agreements. If data is transferred outside the European Economic Area (EEA) or the UK (e.g., to the USA), we ensure compliance with international data protection standards, including:  

These frameworks ensure that your data is handled with the highest level of protection, in line with the UK GDPR and EU data protection regulations. 

Protecting Your Data 

We use technical and organisational measures to protect your data from loss, unauthorised access, or misuse. While we strive to ensure the security of your data, no system is 100% secure, and we cannot guarantee absolute protection.  

 

How Long We Keep Your Data 

We retain your data only as long as necessary to fulfil legal, contractual, or legitimate business purposes. When it is no longer needed, we securely delete or anonymise it. 

 

Your Rights 

You have the following rights regarding your personal data: 

  • Access: Request details of the data we hold about you. 
  • Rectification: Correct any inaccuracies. 
  • Erasure: Request deletion of your data in certain circumstances. 
  • Restriction: Limit how we process your data. 
  • Objection: Object to specific data uses. 
  • Data portability: Receive your data in a transferable format. 
  • Withdraw consent: Where processing relies on consent, you can withdraw it at any time. 

To exercise these rights, contact our Data Compliance Officer using the details provided above. 

 

Handling Seetru Company Data 

We ask third parties to respect our rights regarding Seetru’s company data. Use of our information, such as company details or branding, without explicit permission is not allowed. If you have any concerns about how our company data is used, please contact us. 

Complaints 

If you are unhappy with how we handle your data, you can: 

  • Contact our Data Compliance Officer. 
  • If unsatisfied with our response, reach out to the Information Commissioner’s Office (ICO): 
  • Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF 
  • Phone: 0303 123 1113 or 01625 545 745 

 

Copyright © 2025 Seetru Limited 

Document reference: BMD 010-3 

Last reviewed: 15/01/2025